The second-hand marketplace Shoppers Share Frustration Over Size Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's clothes without notifying all users about the change.
Digital Channels Backlash
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with other platforms.
The platform has recommended to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Measurement Approach Updates
Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, the service retracted a modification to its shipping options following member complaints.